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Frequently asked questions - Question 48
48. How do I change the Registrant of a gTLD domain name (.com, .net, .biz, .info, .org)?

NOTE: The domain name needs to be Registered with Domain Central for us to be able to submit this on behalf of the Registrant. A fee of $12.50 must be charged to the gaining Registrant during this process, the charge includes 1 year registration.

Please follow these instructions to submit a change of Registrant for a gTLD.

  1. The new Registrant of the domain name must have a member account in our system.
    • Please log a support ticket and include the new member information for us to create an account.
      • First Name
      • Last Name
      • E-mail
      • Address
      • City
      • State
      • Postcode
      • Phone Number
      • Username
      • Password

    • If the new Registrant is a part of a Company, you will also need to include the Company details.
      • Company Name
      • Address
      • City
      • State
      • Postcode
      • ABN/ACN (if applicable)

  2. The current Registrant of the domain name must fax us on 03 8080 1623 with a request to transfer the Registrant of the domain name. Please include the following.
    • Written request signed by the current Registrant.
    • The current username and password of the account in which the domain name belongs.
    • The new username and password of the account where the domain name will be transferred. (Refer to step 1.)

  3. Once you send this document please allow 24 hours for it to be processed. We will then create an invoice which will be emailed to the new Registrant.
  4. The new Registrant must pay the Change of Registrant fee by logging in to their management area with their username and password. Please inform us when the payment has been made by emailing us with the heading C.O.R FEE PAID: <your domain>.COM
  5. The new Registrant of the domain name will be notified by us once the change is complete.
NOTE: It may take up to 5 days for the Registrant details to be updated in a whois search.

Protect your web presence
Have you considered registering your .com, .com.au, .net.au, .co.nz variants of your domain? The deciding factor usually depends on how serious you are about Protecting Your Online Value. Ask yourself whether it would disturb you if a competitor registered these domains? Our easy to use and reliable Web and Email Forwarding services allow you to point as many domains as you want to your website.

Web with benefits:
Another benefit of registering multiple domains is the greater probability of being located on Search Engine listings. An interesting fact is that many Search Engines now feature region specific searches. You can perform a generic search, or you can select the 'Search Australia Only' option.

How the search works is simple; an 'Australian Only' search may prioritise addresses that end in '.au'; a 'New Zealand Only' search may prioritise addresses that end in '.nz'. To guarantee your website is listed and accessed by both regions you will need to have both domain names registered.

In contrast to the above, neither the '.au' nor the '.nz' domains will stand a chance of competing against the '.com', or rather the TLD name space, if someone submits a generic search with no regions specified.

If you currently conduct business in other countries, or one day plan to expand then we recommend securing your country specific domains now.

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