If your email address has changed, and you are the owner of the domain name, or an authorised officer of the Registrant that owns the domain name, you can request your email address to be updated and the password to be sent to you.
If you are unsure of the Registrant details of your domain, enter the domain name in a whois lookup tool.
- Your authentication request must be on the letterhead of the Registrant (ie your company letterhead) or it must include photo identification of the Registrant (ie a copy of your driver's license).
- On your document, please state the following.
"My domain name is <include your domain name>. I request for you to update my account contact email address to <new email address>. After you have done so, please email my username and password to the new email address".
- The document must be signed by an authorised representative of the domain name.
- Fax the document to us on 03 8080 1623.
When you have received your username and password you can log in to your account.
Protect your web presence
Have you considered registering your .com, .com.au, .net.au, .co.nz variants of your domain? The deciding factor usually depends on how serious you are about Protecting Your Online Value. Ask yourself whether it would disturb you if a competitor registered these domains? Our easy to use and reliable Web and Email Forwarding services allow you to point as many domains as you want to your website.
Web with benefits:
Another benefit of registering multiple domains is the greater probability of being located on Search Engine listings. An interesting fact is that many Search Engines now feature region specific searches. You can perform a generic search, or you can select the 'Search Australia Only' option.
How the search works is simple; an 'Australian Only' search may prioritise addresses that end in '.au'; a 'New Zealand Only' search may prioritise addresses that end in '.nz'. To guarantee your website is listed and accessed by both regions you will need to have both domain names registered.
In contrast to the above, neither the '.au' nor the '.nz' domains will stand a chance of competing against the '.com', or rather the TLD name space, if someone submits a generic search with no regions specified.
If you currently conduct business in other countries, or one day plan to expand then we recommend securing your country specific domains now. |
