If your Web & Email Forwarding does not work, please refer to the following troubleshooting list. Initially you should double check all your settings (click here for assistance)
- I cannot view my website on the Internet.
Make sure you have the correct name servers assigned to your domain. The correct name servers are ns1.marlindomains.com and ns2.marlindomains.com. For assistance updating your name servers click here. Please allow up to 24 hours before you can view your website on the internet. For more information on web propagation click here.
- I have updated the name servers of my domain, however, I still cannot view my website on the Internet.
Please allow up to 24 hours for the website to become available on the Internet.
- My web forwarding is working correctly, however, my email forwarding is not working.
It is possible that your web forwarding is active prior to the email forwarding (or vice versa) as DNS caching for mail services (MX records) may differ from www records by anywhere up to 24 hours.
Protect your web presence:
Have you considered registering your .com, .com.au, .net.au, .co.nz variants of your domain? The deciding factor usually depends on how serious you are about Protecting Your Online Value. Ask yourself whether it would disturb you if a competitor registered these domains? Our easy to use and reliable Web and Email Forwarding services allow you to point as many domains as you want to your website.
NOTE: If you no longer have access to the contact email address click here.
Web with benefits:
Another benefit of registering multiple domains is the greater probability of being located on Search Engine listings. An interesting fact is that many Search Engines now feature region specific searches. You can perform a generic search, or you can select the 'Search Australia Only' option.
How the search works is simple; an 'Australian Only' search may prioritise addresses that end in '.au'; a 'New Zealand Only' search may prioritise addresses that end in '.nz'. To guarantee your website is listed and accessed by both regions you will need to have both domain names registered.
In contrast to the above, neither the '.au' nor the '.nz' domains will stand a chance of competing against the '.com', or rather the TLD name space, if someone submits a generic search with no regions specified.
If you currently conduct business in other countries, or one day plan to expand then we recommend securing your country specific domains now. |
